Get ready to master ServiceNow and confidently pass the Certified System Administrator (CSA) exam!
This hands-on course is designed to give you both the knowledge and practical skills needed to succeed in managing and configuring ServiceNow instances.
You’ll dive into essential topics such as user and group management, application configuration, service automation, data management, and platform security — all aligned with the official CSA exam blueprint. Through real-world examples and practice exercises, you’ll gain the experience necessary to tackle the exam questions and excel in your future ServiceNow career.
In this course, you will:
Master the core concepts of ServiceNow system administration
Build practical skills through hands-on labs and exercises
Prepare thoroughly for the ServiceNow CSA certification exam
Gain insights into real-world scenarios that ServiceNow administrators face
Boost your confidence to manage ServiceNow platforms effectively
How to work with tables, forms, lists, and data management
Building and configuring Service Catalogs and Workflows
Managing notifications, reports, and dashboards
Understanding platform security and instance administration
Key tips and strategies to pass the ServiceNow CSA Certification Exam
This course is your step-by-step guide to becoming a certified ServiceNow System Administrator. Whether you are starting a career in IT service management or looking to validate your ServiceNow skills, this course will help you succeed!