Customer Service Jobs 2023: Step Up Your Career inDrive, for more such off campus drives be updated on our website.. Take charge of incoming and outgoing calls, assisting and resolving user inquiries.,Oversee and evaluate the performance of the Contact Center staff.report this ad,Provide translations when required.,Recruit and train new call center operators.,Supervise and monitor the activities of contact center operators.,Ensure contact center operators adhere to production discipline.,Prepare comprehensive reports on the quality of work by contact center operators.,Provide guidance and feedback to staff, addressing their queries.,Devise strategies to optimize procedures and maintain staff motivation.