OLX Job Vacancies & Openings in India 2023: Empowering Trade in a Sustainable World. Replying to e-mail queries, requests, and concerns on behalf of OLX, ensuring quality responses and adhering to SOPs.,Acknowledging and resolving customer complaints with a first-time-right approach to provide accurate resolutions.,Maintaining first response time within defined SLAs for Email and Social Media tickets.,Managing social media (Facebook, Twitter, Instagram) and app queries within SLAs.,Demonstrating a positive, empathetic, and professional attitude toward customers at all times.,Collaborating and coordinating with colleagues to deliver exceptional customer support.